10 jobs The artificial intelligence will replace (and 10 that are safe)

While artificial intelligence has become smarter, more and more people are wondering: " Is my job safe? "

This is an issue that is becoming increasingly important as there is even a website called "Will Robots Take My Work?". The name of the website is self-explanatory. You can search for a job title and see its probability of destruction by the AI.

When we started looking for our own jobs, we were delighted to learn that marketing executives had only 1.4% chance be automated or replaced by intelligence robots. And even though I sighed with relief that writing has only 3.8% chance to be automated, it made me think of posts less fortunate.

But those with a higher percentage of chances of losing their jobs to the benefit of AI should not panic for the moment. Although this website encourages you to think more deeply about jobs that can and can not be replaced, it is not perfect.

Just like the predictions of AI, it's probably not 100% accurate, simply because the assignment of position titles is not always a uniform approach . While a type of writer can write adventurous novels, others can write news or blog posts. And if a marketing manager can manage social media marketing, another can manage the content.

This site is very fun to explore, but we strongly recommend that you make career decisions based on expert advice. This will save you from unnecessary panic when AI can help you in your career rather than hurt it. And if you are one of the few jobs in danger, experts can tell you which skills will really guarantee your career.

To give you an idea of ​​the most vulnerable and safest jobs, we have compiled job listings that the AI ​​can and can not replace based on expert advice, statistics from the website mentioned above, and others. research.

But before entering this list, let's dive into the current state of disruption /

A disruption of artificial intelligence is already occurring

If you think artificial intelligence is limited to assembly lines, think twice: artificial intelligence is also better than that of humans in some aspects of sales and marketing.

Artificial intelligence can analyze sales calls much faster than any sales manager. In fact, it would take nine years of nonstop sales call analysis for a human being to compete, if he does not take a vacation or sleep. Artificial intelligence is already being used to develop content strategies and gamebooks for e-mail marketing by marketers – it's only a matter of time before it plays a bigger role in the process.

The co-founder of HubSpot and CTO, Dharmesh Shah, has a more positive view of the future of AI. In fact, he thinks that bots and AI will make us better at work and safer in our careers, and not the other way around.

The truth is probably halfway between these camps – in many cases, artificial intelligence will make our work easier, more efficient and more data-driven. But the fact remains that some jobs will be replaced by machines – this is the essence of any industrial or technological revolution. The good news is some jobs will not be strictly replaced – they could simply be adjusted to reflect the "career" of new technologies.

Based on a landmark study done in 2013 and inspired by "Will Robots Take My Job?", We detailed some of the most likely marketing and sales roles to be replaced by robots, robots and robots. 39, IA in the next few years.

This study analyzes the likely likelihood that a job will be replaced by automation and computerization – based primarily on the level of routine employment and on specialized training and the social intelligence needed to carry it out. This list is not exhaustive, but it gives you an idea of ​​what your life might look like in a few years.

10 Jobs That AI Can Replace

accounting clerk
Compensation and Benefits Managers
IT Support Specialists
Market Research Analysts
Advertising sellers
Retail sellers

1. Telemarketers

Score: 99%

Why: You have probably already received automated calls on behalf of various products and services, and career growth in the telemarketing industry is expected to decrease by 3% by 2024. This is largely in part To succeed, unlike other sales functions, telemarketers do not require a high level of social or emotional intelligence to succeed. Think about it – are you likely to buy from a telemarketer? Conversion rates for direct sales by phone are generally less than 10%, making it an ideal opportunity for automation.

2. Accounting Clerk

Probability: 98%

Why: Jobs of this type are expected to fall by 8% by 2024, and it's no wonder that the reason for this is – most of the accounting is becoming automated, if it is not already done. QuickBooks, FreshBooks and Microsoft Office already offer much more affordable software than a person's salary, making it the accounting for you. It is therefore not surprising that this work has such a high probability.

3. Compensation and Benefits Managers

Probability: 96%

Why: This one is surprising because the growth of employment is expected to increase by 7% by 2024. But the mere fact that there is a demand do not put yourself out of automation. As companies grow – particularly in multinational markets – a human and paper-based system can present more obstacles, delays and costs. Automated benefits systems can save time and effort in providing benefits to a large number of employees, and companies like Ultipro and Workday are already widely adopted.

4. Receptionists

Probability: 96%

Why: Pam predicted this again for The Office, but if you're not a fan, automated phone and scheduling systems can replace much of the traditional receptionist role , especially in modern technology companies. who do not have phone systems throughout the office or multinational companies.

5. Couriers

Probability: 94%

Why: Drones and robots are already replacing deliverymen and delivery men. So it's only a matter of time before this space is totally dominated by automation. At the same time, this space is expected to grow by 5% by 2024, so this may not happen as quickly as you think.

6. Reviewers

Probability: 84%

Why: Proofreading software is ubiquitous – and we use it a lot here at HubSpot. From simple spelling and grammar checks from Microsoft Word to Grammarly and Hemingway applications, many technologies make it easy to control your own writing.

7. Computer Support Specialists

Probability: 65%

Why: Growth is expected to be 12% by 2024, but with so much content on the Internet containing instructions, step – by – step guides and hacks, it is not enough. Not surprisingly, companies are banking more on robots and automation to answer questions from employees and customers in the future.

8. Analysts of Market Research

Probability: 61%

Why: Market Research Analysts play an extremely important role in developing messaging, content and products, but AI and Automated Surveys can compile this information from more and more easily. GrowthBot, for example, can do market research on nearby businesses and competitors with a simple Slack command.

9. Advertising sellers

Probability: 54%

Why: While advertising is moving away from the print and TV media to the Web and social media, users simply do not need to manage these sales for advertisers wishing to purchase advertising space. More and more social media platforms are facilitating the purchase of space through free application program interfaces (APIs) and self-service advertising markets, in order to eliminate the seller and allow users to earn money faster and easier – and this is reflected in the forecasts 3% decline in the industry.

10. Retail Sellers

Probability: 92%

Why: If you've been to a mall, car dealership, or furniture store recently, you may not have benefited from the help of a dealer. a seller, from beginning to end. Businesses are democratizing the shopping experience with features such as self-checkout, and the modern shopper is much more familiar with the Internet and is more likely to search the Internet and make business decisions. 39 purchase by his own means.1

10 AI jobs can not be replaced

Human Resources Managers
Sales Directors
Marketing managers
Public relations managers
Event planners
Software Developers

1. Directors of Human Resources

Probability: 0.55%

Why Not: It's a bit like that – but your company's human resources department will probably still need a man at the helm to handle interpersonal conflicts at using non-cognitive skills and reasoning. The sector is expected to grow by 9% by 2024 as companies grow and need more robust structures to support and assist their employees.

2. Sales Managers

Probability: 1.3%

Why Not: Sales managers need great emotional intelligence to reach their quota each month, to network and collaborate with customers, as well as to motivate and encourage the business. expanded sales team. Managers must also analyze the data and interpret the trends, and the high level of intelligence required – as well as the constant need to adapt to new situations – allows this role to not be automated.

3. Marketing Managers

Probability: 1.4%

Why Not: Marketers need to interpret data, monitor trends, monitor campaigns, and create content. They also need to adapt with agility and react to changes and comments from the rest of the company and customers, making it another career in the human future. is not ready to play yet.

4. Directors of Public Relations

Probability: 1.5%

Why Not: The public relations managers selected rely on a network of contacts and contacts to propose placements in the press and arouse the interest of the companies that they have. they represent, making it another totally safe role. Public relations managers who need to educate the public about a problem or mission also need a particularly human touch to raise funds or get people to participate in a campaign. Jobs are expected to grow by 7% by 2024.

5. Heads of Business

Probability: 1.5%

Why Not: It is almost impossible to automate leadership – after all, it is quite difficult to teach it. Leaders must inform about the overall strategy, represent the missions and goals of the companies and motivate huge teams of people working for them. Companies can respond to stakeholders and boards of directors, who will probably not want a robot to provide them with a report of their income.

6. Special Event Planners

Probability: 3.7%

Why Not: Event planning is a growing field. If you ask a member of our event team here at HubSpot, that you are planning an event for employees, customers or dozens of professionals. thousands of participants, the planning process involves a lot of moving parts. Planners need to coordinate and negotiate with sellers, subcontractors and freelancers for things to come together, and the organizational and social skills involved will make this role almost impossible to automate.

7. Writers

Probability: 3.8%

Why Not: (I have uttered a sigh of relief about it.) Writers must imagine, create and produce original written documents. AIs can do some things with title suggestions, prompts, and automated messages on social media, but blog posts, books, movies, and plays will likely be written by humans for the foreseeable future.

8. Software developers

Probability: 4.2%

Why Not: The human being is quite hard at engineering and software development, and the investment in time and skills required to create applications, Software and websites will be difficult to replicate, especially because developers need to run perfectly to create excellent products for customers. The industry is expected to grow by 19% by 2024, so if you are a software developer, you are sitting right now.

9. Publishers

Probability: 5.5%

Why Not: Although publishers can offload part of the load through the previously mentioned automated proofreading technology, publishers need to review authors' submission for clarity , precision, completeness and originality. Some software can check clarity and detect plagiarism, but the role of publisher must be given to a human to read the work as would another human.

10. Graphic Designers

Probability: 8.2%

Why Not: Although some AIs perform small (somewhat scary) steps in the graphic design space, graphic design is both artistic and technical, which makes makes an ideal role for a human being. outside. Just like writing, any work must be original and created according to the wishes of the client, so the graphics must be created with an all-in-one human artist and publisher.

Navigation in Artificial Intelligence

To get a better idea of ​​the state of the AI ​​and the impact it might have on the future of work, we met two experts: Mike Lieberman, CEO and Chief Revenue Scientists of Square 2, and Kate O Neill, author of Tech Humanist. and founder of KO Insights.

"At the present time, marketers and sales managers apply artificial intelligence to high-level generic situations such as personalization and selection of content to be presented to customers. prospects, "said Lieberman. "Another good example is smarter email marketing, like knowing when people are opening emails and using that intelligence to send at that time."

He adds, "What's great with this app is that it produces better results – which should be the goal of smarter marketing. using AI. "

Asked about areas likely to appeal to IA, Lieberman said: "It is very likely that Ai complements the advice, guidance and recommendations of marketing agencies."

"For example, consultants help companies know what to do, when, and how to do it Soon, information and recommendations based on artificial intelligence will give marketers their to-do list. This list is prioritized by prioritizing their specific objectives, "he explains. "This application will help them improve the performance of the program every day."

Acting roles and tasks that the AI ​​can not replace, O Neill explains that jobs that require emotional intelligence will be safer in the near future.

"This is going to be a continuously moving target, but for now, what the AI ​​can not do well is to use its emotional intelligence, to understand the context of the situation , to appeal to her judgment and to realize generally as a shade we do, "she says.

"This means that any job that benefits from these human attributes is better done by a human.A computer or robot can help you work efficiently, but for now, you're the one who adds the Expertise on how to perform well, "she added.

However, she explains that this could change in the long run.

"Machines will become more and more sophisticated and will be able to distinguish between, for example, happy occasions and sad occasions for people, or interactions with children or adults, or what tone to use in which message, etc. And these examples are just the tip of the iceberg. "

But while some jobs may change dramatically in the near or distant future, she points out that AI will allow humans to devote more time to work that interests them rather than tedious tasks.

" What's exciting about this is that we have an upcoming development stage where we can create more meaningful work for humans while also helping to make the machines more able to offer contextually appropriate interactions. " [1945

How to prepare your career for the future

Although artificial intelligence will take on smaller and longer tasks, it can not easily replace the emotions and human behaviors that customers and audiences identify. Even today, some customers prefer to talk to customer service representatives before robots in case of a problem.

In addition, a business may still need a director or executives with strong emotional intelligence or other team-oriented skills.

Similarly, AI may not easily replace a creative role or service that forces employees to think outside the box or try something that has not been done yet.

The best way to repel robots is to identify irreplaceable skills and traits, perfect them and improve them whenever you can.

For example, if your job requires a lot of tasks that can be done by a robot, you might want to consider taking on a project that tells you about management or leadership.

If your company offers professional development activities, you can also take a course that focuses on a more creative skill, such as public speaking, writing, or designing graphics. So, if your job changes, you can easily switch positions or seem more useful to a hiring manager because of your unique combination of logistical and creative skills.

To learn more about how to continue working with AI to improve your work and maximize your efficiency, read our research report here.

Do you want to go deeper into these topics? Mike Lieberman and Kate O'Neill, quoted above, will speak at INBOUND 2019 – September 3-6. O & # 39; Neill will lead a session titled "Technology, Your Company and the Future of Meaningful Human Experiences", while Lieberman will animate "Robots arrive: how to use AI to make decisions smarter marketing "

 IA Research Report

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